Use Nicereply as a data source

Resources

Data Source Type: REST/URL
Authentication: API Key Authentication
Sample Query:

To retrieve all public attributes for a company

http://www.nicereply.com/api/getCompanyStats
API Documentation: Nicereply API Documentation

Step-by-Step

Create a new data source using Nicereply

To create a data source using Nicereply, you need to accomplish the following tasks:

  • Start the data source creation process.
  • Find your Nicereply API Key.
  • Write your query and enter it into Klipfolio.
  • Authenticate and complete the data source creation process.

Note: This guide assumes that you already have an active Nicereply account.

Step 1: Start the data source creation process

To create a data source using Nicereply, go to the Connector Gallery page in Klipfolio and select Nicereply.

Step 2: Find your Nicereply API Key

You can find your API key by logging into Nicereply and navigating to the Settings tab. Under the API section locate your private key.

Step 3: Write your query and enter it into Klipfolio

To write a query, you will need to utilize Nicereply API documentation to help you get started on writing a query.

Here are a few sample queries to get you started:

To retrieve all public attributes for a company:

http://www.nicereply.com/api/getCompanyStats

To retrieve a group of agents:

http://www.nicereply.com/api/getUserList

Step 4: Authenticate and complete the data source creation process

Now that you have written your query:

  1. At Data Format, select JSON from the drop-down list.
  2. At Method, select GET.
  3. Select the Query Parameters drop-down menu.
  4. Under Name, type apikey.
  5. Under Value, enter your Nicereply private key.
  6. Under Type, select Query from the drop-down list.
  7. Add another the Query Parameter by clicking the plus sign.
  8. Under Name, type username.
  9. Under Value, enter your user name.
  10. Under Type, select Query from the drop-down list.
  11. Select Get Resource.
  12. If you are satisfied with the data returned, select Continue.

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