To successfully add Salesforce Klips from the Klip Gallery, make sure you have the right field security permissions.
This article includes:
- How do I determine whether I have access to the correct fields?
- Which Salesforce fields are associated with the Klip Gallery?
- Why is my map Klip blank?
How do I determine whether I have access to the correct fields?
To ensure that you have access to Salesforce fields that are associated with Klips in the Gallery,
- Log in to Salesforce.
- At the top right, click on your name.
- Select Setup.
- In the left navigation menu, under App Setup, select Customize.
- Select the object you wish to review. For example, Opportunities, Accounts, or Leads.
- Select Fields.
- Select the field you wish to review. For example, BillingAddress.
- Click Set Field-Level Security.
- Make sure the fields below are made visible to your profile or a desired profile.
- Repeat with the other fields listed.
Which Salesforce fields are associated with the Klip Gallery?
The following Salesforce fields are associated with Salesforce Klips in the Klip Gallery:
Opportunity
- Type
- StageName
- CloseDate
- Amount
- Probability
Account
- Name
- BillingCountry
- Owner.Name
- BillingState
- Type
Lead
Why is my map Klip blank?
Because there is no default format of country codes and state codes in Salesforce, Klipfolio uses the state postal code format. If there is a mismatch between the state postal code format that Klipfolio uses and the country code format you use in your Salesforce account, your map Klip may be blank.