Why does Klipfolio need permission to connect to my service accounts?

We care about your data privacy. We recommend you always ask why a software service needs permissions.

Some general questions include:

  • Is the app or service from a trustworthy source?
  • Do I understand why this app needs these permissions?

Why does Klipfolio need permission to connect to your service data?

Klipfolio asks for these permissions to allow the Klipfolio app to connect to your data. Without permission to access your data, you won't be able to see your data in the visualizations you build or retrieve data to store in the metrics you create in Klipfolio PowerMetrics.

Tell me more about how permissions work

By design, data services protect users by asking apps, like Klipfolio, to apply for and then request permission from the user. Part of the authentication process for services that use OAuth (a secure authentication method) requires that you allow Klipfolio to access information and data associated with your account. 

Klipfolio asks for read only permissions by default but there are some services, for example, those with only one level of permission, that require us to request read/write permission. Please note -- Klipfolio never actually writes data to your data source. 

Some services, like Google, allow you to access multiple applications. For these services, Klipfolio uses the same credentials (or OAuth token) to access the additional accounts you want to connect to. For example, the first time you authenticate with Google, Klipfolio may ask for permission to access YouTube. We won't actually connect to your YouTube data until you create queries against YouTube. But, asking for permission when you first authenticate makes it easier for you to connect to YouTube (and other Google services) later.

If you manage multiple accounts and you want to connect to data from those accounts, Klipfolio will ask for additional permissions.

Note: To see the services you've connected Klipfolio to, go to your list of connections. (Click your Account Name at the bottom of the left navigation sidebar and select Account > Connected Accounts. If you don’t see this option, click the button in the left navigation sidebar and select Connections.)

What does Klipfolio do with the information it collects?

For data sources and modelled data sources, the data is not placed in long term storage. Each refresh replaces the data. In PowerMetrics, each refresh of the underlying modelled data source results in additional data associated with the metric being incrementally added to the history of the data and stored securely in Klipfolio. When creating a metric you define the columns of data from the source that you want Klipfolio to store. You can contact our Support team at support@klipfolio.com and request the permanent deletion of your stored metric data at any time. For more information, please review our Privacy and Security policies.

Which apps, sites, and devices are currently authorized to access my Google account?

To view the apps, sites, and devices that you’ve authorized to access your Google Account, go to Apps connected to your account. You will see a list of the services you connected to your Google Account (see image below).


Click on a service to see more information (see image below).


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