Connecting to NetBase

You can set up a connection between Klipfolio and your NetBase data to display your social media analytics data on a dashboard.

This article includes:

What options do I have for visualizing my NetBase data?

Create data visualizations based on pre-built options or build your own. The choice is yours!

Pre-built by Klipfolio

Take advantage of our pre-built data sources to gather the data most meaningful to you.

  • NetBase pre-built data sources: Data sources provide the foundation for Klip building, so we suggest you create a data source as a first step (before building Klips and adding them to your dashboard). Our pre-built data sources focus on the most sought-after NetBase data and are found on the Service Connectors page, available from this link or from your list of data sources. When you select a service connector from this page, the data source for that service is automatically added.

Custom-built by you

Taking the time to learn how to create your own data sources and Klips unlocks your data and enables you to control, manipulate, and transform it, leading you to unprecedented insights into your business.

  • Custom data sources: When you create a custom data source, you can either use the pre-built data source as a starting point from which to write your own query or you can write your own queries from the ground up and build a data source from scratch. You create custom-built data sources in the Service Connectors page, accessible from this link or from your list of data sources.
  • Custom Klips: Using our Klip Editor, you can construct and manipulate your data, including integrating multiple data sources, to produce unique, custom-built data visualizations. You create custom Klips from either your list of Klips or your Dashboard.

Regardless of whether you choose pre-built, custom-built, or a combination of both, before you can start building Klips and dashboards you need to connect to NetBase data in Klipfolio.

 

How do I connect to NetBase data in Klipfolio?

To connect your NetBase data to Klipfolio, you will need your API Token and Topic ID.

To get the right data from NetBase, you use your NetBase API Token and Topic ID in the queries provided by Klipfolio or in your own query when building data sources.

How do I find my NetBase API Token and Topic ID?

To find your NetBase API Token:

  1. Log in to NetBase.
  2. Click your user name in the top right corner and select Settings from the drop-down menu.
  3. Click the API Tokens tab.
  4. If you do not have an API token yet, enter a Token Name and Expiration Days in the appropriate fields and click Generate Token.
  5. Copy the the token you want from the list.

To find your NetBase Topic ID:

  1. Log in to NetBase.
  2. Click the Topics tab at the top of the screen.
  3. Click the name of your chosen topic. For example, #summer.
  4. Copy the digits that display at the end of the url for the topic page. This is your Topic ID.

How do I add a NetBase pre-built data source?

To add a NetBase pre-built data source:

  1. Navigate to the Service Connectors page in Klipfolio and choose NetBase from the list.
  2. Select a pre-built data source from the left section of the Choose a pre-built or custom connection page. 
  3. Enter your NetBase API Token and Topic ID and click Continue.
  4. Click Get data or, if you want to modify the pre-built data request, click Switch to Custom settings.
    Note: If you switch back to the Basic settings page after making changes in the Custom settings page,  your changes will not be saved.
  5. Ensure this is the data you’re looking for and, optionally, select the checkbox to Model your data. Learn more about modelling your data source here.
  6. Click Continue.
  7. Name, choose refresh settings, and, optionally, share your data source.
  8. Click Save.

If you clicked Switch to Custom settings:

  1. Edit the Query URL to return the data you need. Refer to the NetBase API documentation for details.
  2. Click Get data.
  3. Ensure this is the data you’re looking for and, optionally, select the checkbox to Model your data. Learn more about modelling your data source here.
  4. Click Continue.
  5. Name, choose refresh settings, and, optionally, share your data source.
  6. Click Save.

How do I create a NetBase custom-built data source?

To create a NetBase custom-built data source:

  1. Navigate to the Service Connectors page in Klipfolio and choose NetBase from the list.
  2. On the Choose a pre-built or custom connection page, click Create a custom NetBase data source.
  3. Enter your NetBase API Token and Topic ID and click Continue.
  4. Edit the Query URL to return the data you need. Refer to NetBase's API documentation for details.
  5. Click Get data.
  6. Ensure this is the data you’re looking for and, optionally, select the checkbox to Model your data. Learn more about modelling your data source here.
  7. Click Continue.
  8. Name, choose refresh settings, and, optionally, share your data source.
  9. Click Save.

How do I create a NetBase custom Klip?

You create custom Klips from either your list of Klips or your Dashboard. You choose a data visualization format, for example, a pie chart, gauge, or table, and decide whether you want to use an existing data source or create a new one. In the Klip Editor, there are limitless opportunities to modify, relate, and display your data. See the following related articles for more information and get building!

More about APIs and queries

Klipfolio connects to hundreds of services in the cloud that have a REST API. If you take the time to learn your service’s API to create queries for the data you want, your possibilities are endless. Here’s a quick overview video on APIs and Klipfolio:

  Klipfolio API's 101

If you need assistance using APIs, enlist a data analyst or developer.

Use the NetBase API Explorer to build and test your queries before you use them to bring data into Klipfolio.

Refer to the NetBase API documentation to discover more data requests.

See the reference table below for API related information and sample queries.

API Documentation NetBase API documentation
API Explorer NetBase API Explorer

Authentication Method

API Key Authentication 
Response Format JSON

API Limits and Notes

Rate limits are are allocated by account, not on a user-by-user basis.

Date Format

Example date format:

yyyy-MM-dd HH:mm:ss.SSS

Sample Queries

Top 10 Popular Terms:

https://api.netbase.com/cb/pulse-insight-api/2/insightCount?topicIds=<TopicID>&categories=Phrases&dateRange=LAST_DAY&sizeNeeded=10&access_token=<APIToken>

Total Impressions for Last Day:

https://api.netbase.com/cb/pulse-insight-api/2/metricValues?topicIds=<TopicID>&metricSeries=Impressions&timeUnits=Hour&dateRange=LAST_DAY&precision=HIGH&access_token=<APIToken>

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