Instant PowerMetrics: Managing your account connections

This article refers to the account connections you create when you add instant PowerMetrics. To learn how to add an instant PowerMetric, go here.

The first time you add an instant PowerMetric for a service, you are prompted to enter your service account credentials, usually your username and password. Then, to further define the data you're looking for, you choose applicable account settings. See the example below for Google Analytics, where, after entering your username and password, you select your Analytics Account, Web Property, and Analytics Profile settings.

When you're done entering this identifying information, you end up with a connection to your data service account that Klipfolio can use to retrieve your data. This connection is sometimes called an "authentication token" or an "OAuth token". You can reuse this connection as you add more instant PowerMetrics - you only need to enter your credentials once. The next time you create an instant PowerMetric, your account connection will display in, and can be selected from, a list, along with any other account connections for the data service that have been shared with you.

What's the difference between account and account settings?

The primary information you enter is the details for your account (usually your username and password). The secondary information you enter further defines your data request by choosing specific account settings. This can be especially helpful when you're working with an account that gives access to more than one data service. For example, you may use the same Google account to connect to your Google Ads and your Google Analytics data. Your account information will be the same but your account settings will differ.

Where can I find my account connection details?

To view all of your account connections, click your Account name (in the left navigation sidebar) and then select Settings > Connected Accounts.

To see more details for a specific item, select it from the list.

How do I manage my account connections?

You can view and manage your account connections by clicking your Account name (in the left navigation sidebar) and then selecting Settings > Connected Accounts. Here you can view information for each account connection, including its name, associated service, when it was created, when it was last authorized, and whether it's shared. If you select a connected account from the list, you can re-authorize or delete it, or click Edit (beside General Information) to change its name, description, and sharing status.

However, most of the time, you'll find it easier and more convenient to manage your account connections while you're adding instant PowerMetrics, so this section focuses on those details.

When adding an instant PowerMetric, clicking the 3-dot menu for an account will enable you to re-authenticate, edit, and revoke an account connection. You can also click About to see details for the account connection. See below.

Re-authenticating account connections

Sometimes you need to re-authenticate your account. There are several reasons why this occurs. For example, OAuth tokens (account connections) expire for some services after a set period of time and require you to re-authorize their use. Learn more here.

To re-authenticate, either click the option from the 3-dot menu (as shown above) or from the editing window (as shown below).

Editing and sharing account connections

In the editing window, you can view details for the account connection and rename and re-authenticate it. You can also select to share the account connection with others in your Klipfolio account. See below.

Revoking account connections

If you no longer want to use a specific account connection, you can revoke it. This may happen if someone leaves your company and you want to disable their account connection. You can always re-authenticate it later if you change your mind.

Note: When you revoke an account that was connected to an instant PowerMetric, the PowerMetric will no longer update. You can restart data refreshes for the associated PowerMetric(s) by re-authenticating the account connection.


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