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The TV mode tab rotation stops working after a few hours

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Stephen Buckley
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Hi there,

For some reason the TV mode stops working after a period of time (about 2.5 hours for my best guess) it just stops playing and then exits full screen, then I have to expand it and using the little square box in the corner, and hit play?

Any help would be greatly appreciated!

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2 comments

  • 0
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    Scott Lawrence

    Hi Stephen,

    Are you still experiencing this?  I've asked our support team to explore.

    Cheers,

    Scott.

  • 0
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    Meggan King

    Hi Stephen -

    Do you have 'Remember Me' selected when you log in? If you don't select the remember me, you will be logged out after 2 hours, so it would be great to check this setting first. 

     

    Thanks,

    Meggan

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