Hi, I am working with a set of klips that I did not originally create. A variable called $monthselect has been set up for a user input control where you select which month of data to display in a chart. Each month I add 7 rows to the data source (1 row for each of our locations). So currently for 2017, I have 77 rows - 11 months, 7 locations. It is a very simple data source with a column for month (Jan to Nov), a column for the location (let's say Location 1 to 7), a column for the denominator, and a column for the numerator. The chart has a month selector and each month you will see the 7 percent bars for the 7 locations. However, when the data source refreshed to include November, I still can only select through October. I can't figure out how the previous person set up the variable to understand why it is not recognizing the November data. Thank you for your help!!!
3 comments
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Hi Amanda,
Thanks for posting in our Community!
For this question, I think this would be best addressed in a support ticket, as we would likely need to look at the Klip manually to give our best feedback.
Would you mind if I turned this into a support ticket?
If so, we would also need you to enable support access, so we can jump into your account.
Warm regards,
Joshua
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Joshua Cohen-Collier
Technical Support Engineer, Klipfolio -
Hi Joshua, that would be great! As far as I can tell, I granted access to a support agent. I believe you have access to my email address if you need to contact me. Thanks!
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Amanda,
Done!
You should receive a response from our support team shortly.
Best,
Joshua
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Joshua Cohen-Collier
Technical Support Engineer, Klipfolio