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Dashboard Issue

Christopher Rayburn

April 17, 2017 19:18

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I have built two dashboards. I use one chromebox running two monitors mounted on the wall displaying different info from each dashboard.

I am using two Chrome browser windows, one on each monitor, to project each dashboard.

When I set each browser to display one different dashboard, eventually (about 20 minutes) the one monitor displaying the second dashboard reverts to the first so that they are both displaying the same thing.

Initially I though that Chrome was refreshing the page, but even changing the suggested settings will not stop this from happening.

Any help would be greatly appreciated.

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1 comment

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  Meggan King April 17, 2017 20:04

  Hi Christopher -

  We don't support having two dashboards open at the same time in the same browser. To do what you are trying, you'll need to either use two different browsers, or published links in the same browser, or put your dashboards into Play mode and cycle between them.

  https://support.klipfolio.com/hc/en-us/articles/215548488-How-do-I-share-my-dashboards-using-public-and-private-links-  

  https://support.klipfolio.com/hc/en-us/articles/216183607-Displaying-dashboards-in-full-screen-mode

  Hope this helps,

  Meggan