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Add refresh button to each Klip

I have to click quite a few times when going from viewing a Klip to refreshing the data source to seeing the results.

 

I'd really like it if each Klip could get a refresh button. Maybe only show this refresh button for people with specific roles.

 

7 comments

  • 1
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    Scott Lawrence

    Hi Niels,

    Thank you for raising this enhancement request. I've associated your name with the request for context.

    Cheers,

    Scott.

  • 0
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    Hector Perez-Nieto

    I'd like a refresh rate per klip too  =)

    We have a klip that receives updates via Zapier every 1 or 2 seconds, makes it impossible to zoom and very difficult to read too.

  • 0
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    Scott Lawrence

    Hi Hector,

    Can you describe your use case further?  I'm interested in your business scenario, the kind of Klip and understanding more about your use of Zapier in this situation.

    This will help with fleshing out requirements as I suspect this should be treated as different from the request above.

    Thanks,

    Scott.

  • 0
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    Niels Bom

    A manual-refresh button is something different than setting refresh rate I'd say yes :-)

  • 0
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    Hector Perez-Nieto

    Hi Scott,

    Sure, here's the scenario:

    • We have a dialler system in our call centre, it generates a call every second or so. These calls can either hit a voicemail, no answer, be answered, etc
    • I am charting that in a Klip, so that we have a visual, real-time representation of how many connections we're making/not making
    • Ideally I wanted a Funnel Chart but I couldn't find a way to sort the series arbitrarily and sorting them alphabetically definitely does not suit me, so, moving on...
    • I have a Bars Chart that shows a bar for each of the statuses (Voicemail, No Connection, etc)
    • Now, our dialler triggers a webhook on each event, that webhook is caught by Zapier, who then forward it to Klipfolio. It would have been ideal to send the webhook straight to KF but there is no such thing so I am tunneling through Zapier
    • The chart works well and it updates every second, which is what it is supposed to do and it shows it is getting real-time data. Only that it makes it very difficult to read, we can't zoom in or hover on any of the bars because they are constantly refreshing. If the refresh rate were 1 minute or more, it'd still be perfectly valid and 100% usable

    I hope this helps answer the question?

    Thanks Scott.

  • 0
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    Hector Perez-Nieto

    Niels, sorry for hijacking your thread, I think it would help your case too?

  • 0
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    Niels Bom

    Hi Hector,

    I don't think it would, our needs are related but decidedly different.

    Could you please create your own thread and delete your comments here to make this one more focused and clear?

    Thanks!

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