How to get notified on dashboard when datasource gets timeout?

Hey There!

We use klipfolio to get some feedback on how our servers doing. 
We get the info from a REST API and show for example some responce times etc.

The issue right now is that when a server is down, the rest call falls in an timeout. And nothing is update in the datasource so there is nog change in de klip.

We are looking for a way to get notified (on the dashboard) when a datasource falls in an timeout. THIS is the main purpose of the dashboard.

Please advice.


  • 0
    Adam Doogan-Smith

    Hi Michael!

    There was community post recently created that walks through creating a table to monitor your datasources to see if any start failing. You can see this tutorial here: https://support.klipfolio.com/hc/en-us/community/posts/360000541034-Monitoring-Failing-Data-Sources-Table

    I hope this helps!


  • 0
    Jon Ellis

    It would be helpful to get an email alert when a data source refresh fails so that we can react to it.

  • 0
    Caileigh Simpson
    Hi There!

    I wanted to let you know that a new feature has been released in which data source monitoring has been made easier. 

    If there's a data source error or errors, a red icon will display in the side nav beside Data Sources. If you click the icon you will go to the Data Source list page, where you can find red icons beside the the offending data source (may be more than one).  Click the error icon  to go to that particular data source details page. If there is red text there you can click it to see the error and attempt resolve it. 

    Please let me know if you have any feedback after using the feature!

    Thank you, 


    (Product Manager)

Please sign in to leave a comment.