How can we help?

New post
5

Please increase size limit from 10MB

Avatar
Alexander Dich Jensen
None
Follow

When I watched the first Klipfolio webinars, Youtube's algorithm bombarded me with ads for... Klipfolio! 
I remember the voiceover, which asked if I was still reporting "like it was 2007, using Excel", and encouring me to report 2017-style, using Klipfolio to build dashboards.

While I agree with the sentiment of dynamic dashboards vs static reports, the 10MB limit on data sources seems VERY 2007-esque, and is causing us to use a lot of workarounds, causing (potentially) other problems.

When reporting on data at a high level of resolution (e.g. todays data per minute), we reach the 10 MB limit rather quickly, typically about an hour or two after lunch.
At the moment, I can just about manage by having one days data in one source (without timestamps), and use another with limited data (six hours worth) for use with specific periods (e.g. last 10 minutes, last hour etc). This is a very inflexible solution and means that adding new periods requires not just editing of formulas, but new sources to be run as well. 

If the data source size limit was raised, we could combine sources, reducing the number of sources needing to enter the refresh queue, as well as providing more flexibility when creating Klips and dashboards.

I realise that this might not be an easy upgrade, but it is a much needed one.

Best regards,
Alexander

Date Votes

7 comments

  • 0
    Avatar
    Anthony Pena

    This is now possible for those interested: https://www.klipfolio.com/power-ups

  • 0
    Avatar
    Ali Pourshahid

    Thanks Anthony! As you indicated we now support larger data sources. If anyone is interested, please either leave a message here or sign up on the power up page. Customer success team will help you. The capability will be available in-app as well soon and you can add it to your account with just a few clicks! 

    Looking forward to getting everyone's feedback on this feature. 

  • 0
    Avatar
    Ali Pourshahid

    FYI - The larger data sources just got released and you can purchase it in-app if you go to your Klipfolio plan page. It's also 50% off for a limited time! 

    Send us your feedback! 

    Ali

  • 0
    Avatar
    Stephen Buckley

    Hi there,

     

    I would like to trial this, how can I get the 50% off? Also, it appears that it is not present in the Klipfolio Plan Page?

     

    Cheers

  • 0
    Avatar
    Zach Kathnelson

    Hey Stephen,

     

    Apologies for this - we had temporarily removed it from the plan page but it should be back up asap.  I've reached out by email in the interim.  

     

    Zach

  • 0
    Avatar
    Sameh Abdelhady

    I was very excited to use your service but unfortunately, I was turned off within a minute of signing up after I discovered the 10mb limit on CSV uploads.

  • 0
    Avatar
    Caileigh Simpson

    Hi There, 

    One of the key ways to build with Klipfolio is to only pull the data you want you want visualize into the app. Sanitizing and parsing down your data before getting data into Klipfolio is how our users successfully work our data source limit. If you need assistance with this process, our world class support team can help guide you through making smaller data sources based on specific data you need to visualize. We also have multiple options to work with larger data sets (>10MB), and we would be happy to connect about that if need be!

    Thank you, 

    Caileigh 

    (Product Manager)

Please sign in to leave a comment.