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"Open" Dashboards

Hello,

 

I am confused about an error message I get when trying to open a client's Dashboard. The client has 13 active Dashboard however when I click on the one I want to open the message says "Only 60 Dashboards can be open at any one time". My plan doesn't allow for 60 Dashboards in total so I'm a little confused as to what to do here?

Thanks, Alisha

 

1 comment

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    Meggan King

    Hi Alisha

    This doesn't sound like a message you should be seeing! Is it still happening? I'd love to have a look and get this resolved. The best thing to do is open a support ticket so we can go into your account and investigate: https://support.klipfolio.com/hc/en-us/requests/new 

     

    Thanks

    Meggan

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