What should I do if I get this message? "This email address is already in use"
Klipfolio uses your email address as a unique identifier and as such, it can only be used to create one User in one Klipfolio account at a time. If you've received this message while trying to add a User, it means the email address was or is currently associated with an existing User in Klipfolio.
The common cases can include a past trial account, a past customer account, or an active account.
We are happy to help you clean up this situation and enable you to use your email address again in a new or existing account.
Please contact us at firstname.lastname@example.org or chat with us in the red chat window in the bottom right.