0

Facebook Page does not show up in list

Hello,

when i create a new connector, one of my Facebook pages does not show up in the list.

- My role is administrator (double checked)  and i can access the insights of the page on facebook itself, even create new posts

- I deleted the facebook connected account and created a new one many times

- I tried 3 different browsers with cleared cache

- I checked the API rate limit of the page, which is allright (1% used by another app)

Is there any caching mechanism in Klipfolio that prevents to receive current pages? Or does anybody know if there is a setting in facebook that prevents pages from connecting with external software?

Thank you

Daniel


1 comment

  • 0
    Avatar
    Daniel Ackermann

    SOLVED.

    For everybody who has the same problem: It was indeed a personal setting in Facebook, called "business integration" and the specific page was deselected by default. After selecting the page, Klipfolio was able to connect and receive data.

Please sign in to leave a comment.