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gaps in chart x axis, not possible to use filter (date selectors are in use)

Hi

I'm using this chart with two series , with date selectors.

and getting this gaps in the sides.

 

can't filter:

any way to fix this ?

4 comments

  • 0
    Avatar
    Pratyusa Ray

    Hi Shoshana,

    Thanks for reaching out.

    I would need some further information about the klip in order to help you out.

    Can you let me know what is the hidden data date condition?

    In order to help you better, I'd encourage you to create a support ticket with support@klipfolio.com for this issue, as I'm not able to effectively troubleshoot this without more information about your data and Klip. 

    Kind Regards,

    Pratyusa Ray

  • 0
    Avatar
    Shoshana Weizenblut

    Hi Pratyusa 

    Thanks for your replay
    I build my klips on the organic traffic dashboard you have in the gallery and uses what's there in terms of dates controllers, variables and hidden data.

    also, I used  MMM yyyy to group by months interval:

    the original data is from ga thus is yyyymmdd

    possibly it uses middle of month day and I end up having gap in the beginning and in the end of the chart.

    we already have some open support tickets for other questions, but I'm not sure when we are going to have the support team work on it.

    Thank you very much.

     

  • 0
    Avatar
    Pratyusa Ray

    Hi Shoshana,

    Thanks for your response.

    I took a look at your klip (organic Impressions) in concern from the overview dashboard.

    For the gaps in the x axis of your chart issue. Those are not actually gaps but due to the line chart type visualization it feels that there are gaps. You can go to the properties of X axis and under Label Angle change the setting from auto to ---.

     

    Let me know if that helps.

    For the filter issue, I can see all the members. Let me know if you still face the issue.

    Hope this helps.

    Kind Regards,

    Pratyusa Ray

     

  • 0
    Avatar
    Shoshana Weizenblut

    Hi Pratyusa

    Thank you for the replay,

    Unfourchnatry, changing the Label Angle haven't made the gaps disappear.
    Would love to hear any other idea thought.

    Thanks.

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