OAuth tokens enable you to approve applications (such as Facebook, Twitter, Instagram, and LinkedIn) to act on your behalf without sharing your user credentials every time a query is made.
If you have trouble accessing a data source, it may be because your OAuth token has expired. Reasons for token expiration for Facebook, Twitter, and Instagram may include:
- Tokens for some services expire after a set time period and need to be re-authorized. Go here to learn how to re-authorize an expired OAuth token.
- The account password was changed.
- You were removed as a user from Business Manager.
- You were removed as a user from the social network.
- Posts on your social site were reported or flagged.
- Community guidelines were violated.
- You exceeded API limitations.
- You chose to prevent an application from accessing your account.
LinkedIn social connections expire every 60 days. We recommend you set a reminder for yourself to re-authorize your account every 60 days to prevent data disruptions.
Re-authorizing an expired OAuth token
Note that you will require valid credentials to re-authorize a token.
To re-authorize an expired OAuth token:
- Log into your Klipfolio account.
- Click your Account Name (located at the bottom of the left navigation sidebar) and then click Account or Settings.
- Select the Connected Accounts tab.
- Click the Name of the token that requires re-authorization.
- Click Re-Authorize.
Note that some APIs may require you to log into your account.